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Continental Breakfast

Available from 7:00am till 10:00am

Picnic Areas

Fire Rings and Gas Grills

Best Spot In Potsdam For Events

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Eric & Stephanie Welcome You

Northern Family Motel is located just outside the village of Potsdam, NY. We are nestled in a quaint college town where our landscaping makes you feel relaxed, safe, and content. When you arrive to our motel you are pulling into our home and you will feel our pride and we will welcome you to enjoy our pleasures. Browse our site. We look forward to meeting new clients and future friends.

Hours of Operation




Office remains open for phone reservations 24 hours a day 7 days a week. If we are unavailable you may leave a message for a return call.

Our office is closed on:
Christmas day
Thanksgiving day
Easter Sunday
New years day

Motel remains open for business on those days just the lobby, continental breakfast, and housekeeping will not be available for those days.


1. Continental breakfast from 7am to 10am daily.
2. Wireless (high speed) internet access at no charge.
3. Fax service
4. Wake up calls
5. XM music in the front outdoor sitting.
6. Vendor machines on the premises
7. LCD TVs with cable plus.
8. Laptop rentals
9. Special Events/Catering
10. Pet friendly
11. 24 hour on site emergency management
12. Daily housekeeping services
13. Rollways/cots and baby cribs.

Back 40 Policies

1. The Barn is a full living environment therefore the continental breakfast is not included. Why? The Barn accommodates 8 to 12 people and sometimes more. This makes it difficult for our small motel to operate a continental breakfast. Some exceptions apply.
2. Upon check out we have a few simple rules …. Each room used please strip the beds leaving the sheets and blankets on top of the bed for our housekeepers to properly care of.
3. Upon check out please load the dishwasher and start it.
4. Upon check out please bag up trash and place in the dumpster.
5. Upon check out please have the used towels/washcloths placed in a pile in the respective bathrooms.

Thank you for cooperating with these simple rules!

Our housekeepers work hard to make your stay clean and comfortable. Please consider tipping there hard work. Please look for their tip envelopes.

Motel Policies

1. Reservations must be held with an accepted credit card. Our motel accepts Visa, Mastercard, Discover, American Express, cash, traveler’s checks, business checks, and personal checks approved by owners only.
2. All pets must be registered with our front desk. Failure to do so may result in additional charges. Please read and conform to our pet policies. You may view them on the pet friendly page on our website or you may read the hard copy in our rooms.
3. Reservations may not be transferred to another party without prior consent of Northern Family Motel.
4. Any tax exempt client must present proper tax exempt form. No exceptions please.
5. Our cancellation policies:
a. Standard reservations must cancel their reservation(s) 48 hours prior to 7AM of the date of the original reservation. Failure to do so will result in a charge equivalent to one night at quoted rate. Any additional nights reserved will be forfeited. Some exceptions may apply and can only be approved by management.
b. Graduations and Parents Weekends cancellation policy is one month prior to the day of the event. Failure to do so will result in a charge equivalent to one night at quoted rate. Any additional nights reserved will be forfeited. Some exceptions may apply and can only be approved by management.
c. Our cancellation policies are strict and enforced. Northern Family Motel displays our cancellation policies in our lobby, all rooms, and on our motel automated attendant.
d. Questions or concerns may be directed to our office at 315-265-4640 or you may contact us using the contact page on our website.
6. All potential or reserved clients must present valid identification to occupy our rooms. Northern Family Motel reserves the right to refuse any potential clients without cause. Northern Family Motel will not rent a room to any individual under the age of 18 years of age.
7. Northern Family Motel expects all clients to use our establishment for a safe, quiet, and peaceful stay. Our management respects our client’s privacy and their right to a peaceful stay. We will not tolerate any client disrespecting other clients or our motel or grounds.
8. Northern Family Motel is not responsible for lost or stolen goods, jewelry, or money.


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Our single rooms are cozy, warm, and relaxing. We have AC in every room for those stuffy days or a great cross breeze window to window. All rooms have refrigerator and microwaves.


Our double rooms are spacious yet relaxing with a cozy feel. We have AC’s in all room to cool you off on the hotter days. All rooms also have refrigerator and microwaves.

Back 40

Our Back40 is the sleeping gem with six bedrooms and 10 beds. The Back40 is a full living suite with a 25×30 gathering room and kitchen, kitchen is fully equipped from cookware to dinnerware and of course your choice of wine glass :). The Back40 has LCD TVs in each room and two 42″ LCD TV’s in the gathering area. The Back40 has a beautiful landscaped patio/deck with a fire pit and awesome tiki bar. The Back40 is great for any type of large gathering. A must see!

What Others Have To Say

Let Us Know How We Did

Good and Clean! Took our pets,  fair price, wifi & cont breakfast…more

D.WPotsdam, NYYelp Review

We love staying at family owned/run properties like this…more

Matt O.
Matt O.Hartford, NYTripAdvisor Review

Always a wonderful time with the owners Steph and Eric…more

Philip Cassady
Philip CassadyNew YorkGoogle Review

Contact Us

Northern Family Motel
6775 State Highway 56
Potsdam, NY 13676

Phone: 315.265.4640
Fax: 315.265.4601

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